Terms of Service

Sariraka

1. Platform Use

Sariraka connects patients with labs for booking diagnostics services and receiving reports.

2. Accuracy of Information

You are responsible for providing accurate information for bookings. Incorrect details may lead to delays or cancellation.

3. Payments & Refunds

Payments are processed through supported payment providers. Refunds are subject to lab cancellation policy and payment gateway timelines.

4. Staff Accounts

Lab staff and phlebotomist accounts may require verification and approval by the relevant lab admin.

5. Limitation of Liability

Sariraka is a technology platform. Medical advice and diagnostic interpretations should be obtained from qualified professionals.